Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery times:

• United States: 6–12 business days
• Canada: 7–14 business days
• International Orders: 10–20 business days

Please note that shipping times may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Address

Customers are responsible for providing a complete and correct shipping address at checkout. We are not responsible for delays or failed deliveries caused by incomplete or incorrect addresses, including PO BOX issues.

If there is a problem with your shipping address, our team will contact you by email. Failure to respond in time may result in shipping delays.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email within 2–5 business days.

Delayed or Lost Packages

If your package is delayed, please allow additional transit time before contacting us. If your package appears lost, please contact our support team and we will assist you in resolving the issue with the carrier.

Refunds & Undeliverable Packages

Orders returned due to incorrect or incomplete addresses provided by the customer may be subject to additional shipping fees.

Refund requests for packages already shipped may not be approved until the package is returned to us.

Contact Us

If you have any questions regarding your shipment, please contact us:

Email: support@zoblex.us
Website: www.zoblex.com